State Farm® Insurance Agent Mitch Ratzlaff

"Darci is the best! Best agency in town"

"Excellent customer service from the beginning. They were sufficient and quick and what I needed. Perfectly done. Thank you! 😊"

"A wonderful office of exceptional people who genuinely care about taking care of their members!"

"Always kick to respond. Darcy is very knowledgeable!"

"Mitch's state farm office is the best, the office staff is incredible, always makes thing easy, they will go above and beyond what the others agent's normally would do.. We have been with Mitch ratzlaff office for 13yrs now, never have an issue with Mitch's office, they even went to bat for us against corporate statefarm, when a issue came up about coverage on accident with our new rig, where we had full coverage, but do to not having a endorsement gap coverage, corporate still didn't cover the accident or repairs of the rig, but Mitch & his staff fixed it so we will not have that gap issue ever again that it wont be covered next time.. Payments they work with you best they can. We get txt remaining for payment due, whice is incredible. For us, give card number and its done, email receipt and id cards. You cant go wrong with Mitch as your agent.. with his amazing staff to make all your insurance needs met.. We have enjoyed being with them for the years we have been.. 1 wish is they cover everything we need for our business some day they might take on general liability for flagging contractor.."

"Very nice and professional! Always ready to help when I need it, and I do need"

"Trish provided great friendly customer service and solved my questions quickly and efficiently. I really appreciated her follow up confirming that everything had been taken care of. What a great State Farm team!"

"Dawn was very helpful today scuring my home insurance!"

"We made the change over to Mitch and his team. Their customer service has been awesome and they saved us over $2000 a year between our home owners and auto insurance with better coverage than what we had before. We worked with Kayla and she has been awesome! Always quick to respond and been able to provide answers for all of my questions when I’ve had them. Thank you team!!!!"

"I've been with Mitch Ratzlaff's State Farm office since 2017. I'll admit, I was pretty clueless about insurance before then. But Mitch and his team offer plenty of guidence, knowledge and expertise, and because of that I have a much better understanding and continue to learn new things all the time! Mitch helped me set up Auto and Life, as well as Retirement and Rental insurance, and answered all my questions during the process. They've always made me feel welcome and comfortable and are a trustworthy company if you are interested in looking into insurance needs for yourself or someone you know. It's affordable and the location is very easy to get to as well which I appreciate since I can sometimes get turned around when trying to find a specific business or location. Everyone has great communication and are personable! They have a positive attitude, and go above and beyond to make sure you're satisfied with your experience. Needless to say, all these years later and I'm still just as happy with the friendly and helpful team and I look forward to many more years with the same great people!"

"I’d recommend Mitch Ratzlaff. Their prices are slightly higher than a number of the quotes I got, but their customer service more than makes up for the difference in price. Alyssa helped me out and truly showed she was committed to client relationship development. Honestly, my experience with her is the reason I went with Statefarm despite their slightly higher prices. Dealing with insurance is usually painful and it’s worth the few extra dollars to go with a company that makes you feel more comfortable and takes the time for you. Thanks Alyssa!"

"Chantelle and the entire rest of the staff at Mitch's office are always so friendly and helpful! I've been a State Farm customer for 26 years, and wouldn't trust my insurance needs with anyone else!"

"Trisha is very nice on the phone. And she seems to be knowledgeable about State Farm. She has also pointed out, we could do a review and possibly get an add on policy to keep us covered in case of getting sewed."

"They are so helpful and friendly. Been with this group many years. Very pleased"

"Their prices might be a little high but the staff makes up for it. Im slightly stupid and whenever i ask a question about insurance they still explain it in a way my pea size brain can understand. 9.5/10"

"I've been with Mitch Ratzlaff's State Farm office for a few years now for my Auto and Rental insurance. I would recommend his office and just State Farm in general to anyone! Recently I was a victim of Identity Theft, which left me unable to pay any of my bills, no bank account nor money and created a nightmare to deal with! Turned my life upside down. I was so unbelievably stressed about a possible non,payment at no fault to me. Trisha has reached out to me a few times just to check in and see how things were going and not once have I felt like they were going to drop me. Instead, I've felt supported. They've been absolutely amazing, very understanding, and extremely patient with me during this hard time! They've worked with me 100%! They've pushed my due date out to help give me time to get things figured out. Through all of this, I was still made to feel like I'm a valued customer. Even a little bit of kindness during a time like this, goes a long way!! To Trisha and Mitch Ratzlaff office, thank you for being so understanding and working with me! You've made it so I have 1 less thing to stress about during this hard time. I appreciate you and all you have done!"

"Almost 50 years with same company, always taken care of, good communication with people in office. Always amazing, quick service. Trisha is awesome"

"Crysta and Mitch both have been amazing! I have been using them for my vehicle, life and home insurance for 15 years now. Zero complaints!"

"Always excellent service. Very helpful and friendly staff."

"Love the whole team at the State Farm office of Mitch Ratzlaff!!! Very friendly, super helpful, and fast responding. My most recent question was fairly simple however we had a situation awhile back where my son’s Subaru lost a battle with a deer. There was a snag with getting it from Eastern Oregon to Portland for evaluation. Mitch’s group jumped into action to make things right for my son even though they had nothing to do with the quagmire that cause the problem. Definitely a client for life!"

"Wonderful personnel people. Always will to help. Will always willing to listen."

"Mitch has gone over the top with the accident that I recently had to define who was at fault. I appreciate personalized service from a large company. I've been with them for the last 10+ years. Great office to deal with."

"Mitch, I conferred recently with both Christa and Nikita in your office about some of my various State Farm Insurance coverages. I found both of them to be very helpful and knowledgeable in answering all of my questions...plus they're pleasant and friendly to boot. Thanks for having staff like them!"

"Very poor experience..Go somewhere else."

"It's my insurance so far so good"